Ace the Certified Application Counselor Exam 2026 – Be the Expert Everyone Needs!

Question: 1 / 400

What is the role of the Navigator program?

To create health insurance plans for individuals

To provide in-person assistance to individuals seeking to navigate the health insurance options available through the Marketplace

The Navigator program is designed to assist individuals in understanding and accessing health insurance options available through the Marketplace. This role involves providing in-person help to consumers, educating them about their choices, and guiding them through the application process for health coverage. Navigators are not responsible for creating insurance plans, processing claims, or regulating prices; instead, they focus on helping individuals make informed decisions regarding their healthcare needs.

By offering personalized support, the Navigator program aims to ensure that people can effectively utilize the resources available to them, which is crucial, especially for those who may find the health insurance landscape complex or overwhelming. This assistance plays a vital part in increasing enrollment and helping consumers understand their rights and responsibilities under the various health insurance options.

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To process insurance claims for individuals

To regulate the pricing of insurance plans

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